Transformation must happen from the top down. Business leadership cannot just endorse change and sit back to watch others make it happen. They must champion change in their actions and behaviours, day in, day out, in every meeting they attend. Encompass has worked on many transformational programs across multiple industries and business types. We have seen and experienced the good, the bad and the ugly when it comes to transformational leadership. We’d like to share with you the best elements of transformational leadership that we have seen.